Free Shipping, Free Returns
At Lighter USA, we're all about giving you an awesome shopping experience.
We keep things crystal clear with free shipping and free returns, so you won't encounter any unexpected surprises when you check out.
Returns, which can be a bit tricky elsewhere, are super easy with us.
Here's the scoop: you typically have a 14-day window to return most items. Just keep in mind that a few things like used coils, vaporizers, vaporizer heating elements and more have some exceptions. But for everything else, like lighters, batteries and chargers; we've got you covered within this timeframe. You can find more details on our Returns Policy page.Starting a return is a breeze. Just login here, and you're ready to roll. Once you've secured your return label, it's as simple as packing your item, attaching the label, and sending it on its way. Whether you drop it off at a blue mailbox, hand it to your local Post Office, or even pop it in your mailbox with the red flag up, leave the rest to us. Plus, we'll keep you in the loop with email updates every step of the way. Count on us for a super convenient experience, complete with free shipping and stress-free returns.
The Ooze take on the standard backpack. This backpack has two large zippered pockets, with the rear pocket featuring a 3-digit lock to keep your goodies safe and sound. This resembles the backpacks we all took to school, with the classic, old-school round shape and pocket systems.
The rear pocket with the lock has a laptop sleeve with a velcro strap to secure it, and an additional sleeve without the velcro on the opposite side. The front zippered pocket has another storage sleeve, zippered pocket at the top, and a double sleeve to hold your Ooze pens!
The very front of the bag features a flat zippered pocket towards the top, and a larger storage space for the things you want to be able to access at all times. Additional features include mesh pocket on the left side for water bottle storage, one last zippered pocket on the right side, a clip that connects the backpack straps to prevent theft and relieve back tension, and a sleeve on the very back to easily slide the bag on to your carry-on suitcase at the airport.
HOW TO SET THE 3-DIGIT COMBINATION LOCK:
1. Enter the combination, the default is 0-0-0.
2. Press the button all the way in, and keep holding it down.
3. Choose your desired 3-digit combination.
4. Release the button, and your new code is set.
*Once the code has been changed from the default 0-0-0, you MUST remember your code in order to open the lock or change the code to a different set of numbers.
*If you accidentally release the button before all 3 numbers are set, whatever combination you released the button on is the new code.