Free Shipping, Free Returns
At Lighter USA, we're all about giving you an awesome shopping experience.
We keep things crystal clear with free shipping and free returns, so you won't encounter any unexpected surprises when you check out.
Returns, which can be a bit tricky elsewhere, are super easy with us.
Here's the scoop: you typically have a 14-day window to return most items. Just keep in mind that a few things like used coils, vaporizers, vaporizer heating elements and more have some exceptions. But for everything else, like lighters, batteries and chargers; we've got you covered within this timeframe. You can find more details on our Returns Policy page.
Starting a return is a breeze. Just login here, and you're ready to roll. Once you've secured your return label, it's as simple as packing your item, attaching the label, and sending it on its way. Whether you drop it off at a blue mailbox, hand it to your local Post Office, or even pop it in your mailbox with the red flag up, leave the rest to us. Plus, we'll keep you in the loop with email updates every step of the way. Count on us for a super convenient experience, complete with free shipping and stress-free returns.Contact Information:
- Phone: 510-451-1553
- Online: www.storz-bickel.com
Warranty Information
- 3-Year Limited Warranty on both the Digital and Classic versions of the Volcano as well as the plenty covers defects in materials and workmanship.
- 2-Year Limited Warranty on the Crafty and Mighty covers defects in materials and workmanship.
More information is available at:
Storz & Bickel Veazy

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Storz & Bickel Veazy Product Description
The Storz & Bickel VEAZY is the most compact and accessible device from Storz & Bickel, offering a sleek design and lightweight construction for everyday use.
Weighing only 134 g (0.3 lb), the VEAZY combines portability with advanced hybrid technology, delivering smooth airflow and reliable performance with minimal resistance.
Choose your style with four vibrant color options—Alluring Black, Inspiring Orange, Dynamic Blue, and Charming Pink—and enjoy easy one-button control with three preset temperature levels (180°C base, +15°C booster, and superbooster). For added precision, connect via Bluetooth® to the S&B Web App, where you can customize the temperature to your exact preference, personalize settings, and keep your device updated.
Crafted from premium materials such as medical-grade PEEK and a ceramic-coated filling chamber, the VEAZY ensures durability, safety, and smooth performance. Certified to UL 8139 standards, this device combines innovative technology with reliability, designed for use anywhere, anytime.
Key Features
- Compact and lightweight design—the smallest and lightest device from Storz & Bickel
- Hybrid convection + conduction heating for smooth and efficient performance
- Three preset temperature settings with easy one-button activation
- Bluetooth® app connectivity for precise temperature control and personalization
- Medical-grade PEEK and ceramic-coated chamber (1.4 cm³) for durability and safety
- UL 8139 certification for premium quality assurance
- Four stylish color options to match your style
✅ Sleek, ultra-portable design
✅ Easy control + advanced app features
✅ Premium build for everyday use
What’s in the Box
1× Storz & Bickel VEAZY
1× USB-C Charging Cable
1× Cleaning Brush
1× Filling Aid Tool
1× User Manual